Customer Support

MEPS Real-Time^® is committed to providing exceptional customer service to our valued customers. Our service organization, comprised of technical support and field support, will efficiently address and resolve your questions, issues and needs. We have around the clock technical service phone and online support.

You’ll speak with someone directly in our office, not be directed to a self-service online support site.

Intelliguard Customer Work Instructions

Technical Support Manual cover the following:

• Tagging/Encoding into Pharmacy Reader (PR) – Click Here to Download PDF
• Loading Medication into the Automated Dispensing Cabinet (ADC) – Click Here to Download PDF
• Dispensing Medication from Automated Dispensing Cabinet (ADC) – Click Here to Download PDF
• Reports from Pharmacy Reader (PR) – Click Here to Download PDF
• And more